Give Staff Access to Test Day Toolkit
Test coordinators are responsible for giving their staff access to Test Day Toolkit for each test administration.
Best Practices for Coordinators
Add staff to the upcoming administration as soon as possible.
Tell staff to click the link in their access email before test day to make sure they can get in to Test Day Toolkit.
Track staff access by checking the Sign-In Success column on the Test Day Toolkit Staff page.
Access for New Staff
- Coordinators add new staff to the upcoming administration in Test Day Toolkit by going to the Staff page and clicking Add Staff.
- Staff use the personalized access email they receive to complete 2-step verification.
- They sign in to their College Board professional account (or create one if they need to).
- After completing the verification process, they’ll choose their test site and test administration from the dropdown menus.
Access for Returning Staff
- Coordinators select returning staff from the staff list in Test Day Toolkit by clicking Add Staff on the Staff page.
- Staff receive an email letting them know they’ve been added to a new test administration.
- After clicking the link in their access email and signing in to their College Board account, they choose their test site and test administration from the dropdown menus.
All Staff
Whether they’re new or returning, staff will see the “You’re all set” page until their coordinator grants them full access, usually on or just before test day.
FAQ
What if my staff or I didn’t get a Test Day Toolkit access email?
Returning users may be able to sign in to Test Day Toolkit without an access email. Try signing in to your College Board account at testday.collegeboard.org.
If your staff didn’t get an access email, try these fixes in order:
- Make sure staff are using an access email personalized for them. Access emails won’t work if shared.
- Ask staff to check their junk email folder. The access email will come from College Board and include "Test Day Toolkit" in the subject line.
- Ask them to add College Board to their contacts and use Test Day Toolkit to send them another access email. Just select Send access email from the Actions column.
If this is your first time using Test Day Toolkit and you didn’t get an access email, call customer support.
What if staff didn’t get a verification code or their code doesn’t work?
If staff didn’t get a verification code, their test coordinator should check their contact info in Test Day Toolkit to make sure it’s accurate and immediately accessible.
The code is valid for three minutes so if it doesn’t work, it probably expired. Staff can request another code and should choose an option they can access immediately. If the phone number is a school number and not a direct line, for example, staff might not get the voice message. And if staff are trying to access email at school it could arrive too late. Mobile numbers are usually the best choice.
Coordinators can edit contact info by clicking the staff name on the Staff page and then clicking Edit.
Why can’t staff choose their test administration when they sign in to Test Day Toolkit?
If returning staff sign in to Test Day Toolkit and don’t see their test administration listed in the dropdown menu, it’s likely their coordinator hasn’t added them to that test administration yet.
Coordinators need to select returning staff from their staff list and assign them to the upcoming administration.
Learn how to add returning staff to a new test administration.
What if staff sign in successfully but can’t use Test Day Toolkit?
If staff see a “You’re all set” message on test day, their test coordinator should find their name on the Staff page and choose Grant toolkit access in the Actions column. Learn more about Test Day Toolkit.
How do I add and remove staff and assign them to rooms?
To add returning staff to an upcoming administration:
- Navigate to the Staff page.
- Click Select returning staff from the Add Staff dropdown menu.
- Check the boxes next to staff names.
- Click Add Selected Staff.
To add new staff to Test Day Toolkit:
- Go to the Test Day Staff page in Test Day Toolkit and click Add Staff.
- To add new staff in bulk, click Upload file and follow the instructions for downloading the template, completing it, and uploading it.
- To enter staff names and contact details directly in to Test Day Toolkit, click Add to table and complete a row for each new staff member.
To remove staff from a test administration or make other changes:
- Go to the Test Day Staff page in Test Day Toolkit.
- Find the staff name and select an option in the Actions column.
After you remove staff from a test administration, they’ll remain on your staff list so it’s easy to add them to another one.
Where can I find staffing policies?
Staffing requirements for Bluebook™ vary by test. Here’s where to find them: