In-School Testing and Answer Submission

If you’re a test coordinator for SAT School Day or PSAT-related assessments or an AP coordinator, one of your most important test day responsibilities is to make sure every student's answers are submitted to College Board.

Note: You avoid scoring issues—and make sure colleges and scholarship programs get reports promptly—if you act quickly to help students with submission issues.

Good to Know

• If students don’t have an internet connection when they run out of testing time, their answers can’t be submitted automatically.
• Proctors and technology monitors can solve most submission issues using the troubleshooting tips in their manuals.
• Students need to submit their answers using the same device they tested on. Never use the device swap feature after a student’s testing time runs out.
• Students who test on a shared device should keep that device until they successfully submit their answers.
• For AP Exams, answers must be submitted within 5 days.
• For SAT School Day and PSAT-related assessments, answers must be submitted within 24 hours.

Check Answer Submission Status

You can ask proctors if any of their students had trouble submitting answers, but you should also check in Test Day Toolkit:

1. Go to All Students in Test Day Toolkit and sort your roster by testing status.
2. Look for students who were marked present but don’t have a Submitted status. 
3. If your school is administering multiple tests, check the roster for each.

If some of your students were marked present but don’t have a Submitted status, make sure the Test Day Toolkit status is up to date. Instructions vary by test:

• AP Exams: Ask students to sign in to Bluebook™ and check their homepage. If their answers were submitted, the exam will be listed on the Past tab and display the message “Your answers have been submitted!”
• SAT School Day and PSAT-related assessments: Follow the instructions at How can I make sure student answers to SAT School Day or PSAT-related assessments were submitted?

Help Students Whose Answers Weren’t Submitted

If you and your staff were unable to resolve answer submission issues before students left the testing room, take these steps:

Step 1: Protect student answers on shared devices until they’re submitted to College Board.

• If students who tested on a shared device couldn’t keep the device, set it aside.
• Tell technology staff not to uninstall Bluebook, delete any data or user profiles, or let other students use the device.
• Don’t use the device swap feature—student answers could be lost. 

Step 2: Remind students and parents to avoid scoring delays by submitting answers as soon as possible.

• They’ll need to sign in to Bluebook again when they have an internet connection and click Submit Answers on their Bluebook homepage.
• For AP Exams, students sign in with their College Board account.
• For SAT School Day and PSAT-related assessments, students sign in with the credentials on their sign-in ticket.

Step 3: If students are unable to submit their answers even when they’re connected to the internet, they can test again.

• For AP Exams, order a makeup.
• For PSAT-related assessments, follow instructions in the Retesting and Irregularities Guide to set up a retest in Test Day Toolkit. Go to the In-School Educator Experience to get the guide for your test.