What if my staff or I didn’t get a Test Day Toolkit access email?

Returning users may be able to sign in to Test Day Toolkit without an access email. Try signing in to your College Board account at testday.collegeboard.org. 

If your staff didn’t get an access email, try these fixes in order: 

• Make sure staff are using an access email personalized for them. Access emails won’t work if shared.
• Ask staff to check their junk email folder. The access email will come from College Board and include "Test Day Toolkit" in the subject line.
• Ask them to add College Board to their contacts.
• Ask the coordinator to use Test Day Toolkit to send staff another access email by
  finding the staff name on the Staff page and selecting Send access email from the Actions column.

If this is your first time using Test Day Toolkit and you didn’t get an access email, call customer support.