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FAQ
Why can’t my students open Bluebook?
If your students are prompted to install Bluebook, they may be trying to open it after they sign in to their school user account.
Students should try the following fixes in order:
- Sign out of their school user account, if necessary.
- Select Apps > Bluebook in the lower left corner.
- Sign in to Bluebook with their College Board student account (for AP Exams and SAT Weekend) or the credentials on their sign-in ticket (for SAT School Day or PSAT-related exams).
If the App menu isn’t available or if Bluebook isn’t listed in the menu, make sure these requirements are met:
- The device is managed in your school’s or district’s Google Admin console. Learn more about Chromebook management.
- The device is assigned to an organizational unit (OU) with Bluebook installed. Get guidance on choosing an OU.
- Bluebook is installed correctly. Get installation instructions.