Why can’t my students open Bluebook on their Chromebooks?

If students using a Chromebook are prompted to install Bluebook, they may be trying to open it after they sign in to their school user account. 

Students should try the following fixes in order:

1. Sign out of their school user account, if necessary.
2. Select Apps > Bluebook in the lower left corner. 
3. Sign in to Bluebook with their College Board student account (for AP Exams and SAT Weekend) or the credentials on their sign-in ticket (for SAT School Day or PSAT-related exams).

If the App menu isn’t available or if Bluebook isn’t listed in the menu, make sure these requirements are met:

• The device is managed in your school’s or district’s Google Admin console. Learn more about Chromebook management.
• The device is assigned to an organizational unit (OU) with Bluebook installed. Get guidance on choosing an OU.
• Bluebook is installed correctly. Get installation instructions.