How can I avoid technical issues when I administer a digital exam on Bluebook?

Learn more about the most common issues that prevent successful testing.

Chromebooks issues. Direct technology staff to the Chromebook Checklist to review device readiness steps, including:

• Clearing user profiles to free up space and prevent loss of student answers.
• Enabling the Chromebook screen reader and other accessibility features in kiosk mode. 

Incorrect student information or accommodations. Make sure Test Day Toolkit lists the correct information and accommodations.

Internet issues. Ask technology staff if you should test in rooms with stronger Wi-Fi and if the network is configured to let required traffic pass through. Refer them to the Network Readiness Checklist.