What if there's a connectivity issue after testing starts?

Students need an internet connection to start testing and to submit answers, but not in between. Once students start testing, they can continue during momentary drops in connectivity. Their answers are saved to their device.

Without a connection, proctors can’t monitor the exam from Test Day Toolkit and must rely on observation to gauge student progress. 

Answer submission: If students don’t have a connection when their time is up, their answers won’t be submitted automatically. If there’s a network issue after testing has started and before the end of the test, contact network staff at your school or district. If they’re unavailable or unable to solve the problem, help the student submit their answers before they’re dismissed. See What if a student’s answers aren’t submitted?

Important: If a device swap is attempted after a student’s testing time runs out, their answers could be lost. Students must submit their answers from the device they finished testing on.