How do I resolve an issue that consistently sends students the “Checking for updates ...” error message?

Q: How do I resolve an issue that consistently sends students the “Checking for updates ...” error message?

Check to see if all app network requirements are being met.Make sure HTTPS traffic is allowed over TCP and port 443. Make sure internet traffic is allowed to URL *.collegeboard.org. Check to see if security software or GPO is preventing the app from running as expected.

Question

College Board · Accepted Answer

Check to see if all app network requirements are being met.

Make sure HTTPS traffic is allowed over TCP and port 443.
Make sure internet traffic is allowed to URL *.collegeboard.org.
Check to see if security software or GPO is preventing the app from running as expected.