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FAQ

What if a student sees the error message “You Cannot Complete Testing on This Device”?

Students see the error message “You Cannot Complete Testing on This Device” if they swap devices after time runs out and attempt to submit answers on the new device.

Students need to open Bluebook on the device they were using when time ran out and follow the instructions for What if a student’s answers aren’t submitted?

No action is required in Test Day Toolkit, even if the proctor previously approved a device swap.