What if staff didn’t get a Test Day Toolkit access email?

Try these fixes in order:

• Make sure staff are using an access email personalized for them. Access emails won’t work if shared.
• Ask staff to check their junk email folder. The access email will come from College Board and include "Test Day Toolkit" in the subject line.
• Ask them to add College Board to their contacts and use Test Day Toolkit to send them another access email. Just check the box next to the staff name on the Staff page and select Send access email from the dropdown menu.