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FAQ

How do I check for an internet connection?

  1. Chromebooks only: Press and hold the power button, select Sign Out to exit Bluebook, and sign in to the device. 

  2. Open a browser. 

  3. Navigate to collegeboard.org. 

  4. If the website doesn’t load, make sure the device is connected to the wireless network reserved for testing. 

  5. If the website still doesn’t load, see What if students can't start testing because of a connectivity issue? or What if there's a connectivity issue after testing starts? 

  6. Chromebooks only: After confirming the connection, sign out of the device and open Bluebook without turning the device off.