Bluebook Alerts for Professionals

Learn how to respond to active alerts about Bluebook™ technology and Test Day Toolkit. The latest Bluebook release information is always available on Bluebook Updates.

Current Alerts

October 25, 2023:
iPad Issue Resolved

We’re happy to share that today’s release of iPadOS 17.1 addresses the issue, described below, that prevents some students from completing testing. 

If students in upcoming administrations will be testing on school-managed or personal iPads, ensure their devices are running iPadOS version 14–16 or version 17.1 before test day. Students should not test on iPads running iPadOS 17.0.0–17.0.3. 

Remember, students can test on laptops, desktops, or Chromebooks as well as iPads. You can also stagger testing throughout the school day or over multiple days until the testing window closes on October 31. 

We regret the stress and frustration this issue may have caused. We remain committed to supporting you and your students.

October 24, 2023:
iPad Issue Update

Apple has not yet released iPadOS 17.1, which will address an issue that prevents some students from completing testing. 

We strongly recommend testing on laptops, desktops, Chromebooks, or iPads running iPadOS versions 14-16. You can also stagger testing if you need to. 

However, if you must test on iPads before the release of iPadOS 17.1, take these steps to reduce risk: 

  1. Before testing, students need to go to Settings > Accessibility > Guided Access, switch the toggle off, and restart their device. 
  2. Use your mobile device management (MDM) platform to find out if your testing devices use a profile that allows any applications to use Autonomous Single App mode (ASAM). Remove that profile from testing devices. 
  3. If your school uses Apple's Classroom app, remove any EDU Configuration profiles deployed to your testing devices.

October 18, 2023:
iPad Issue Update

iPadOS 17.1 will include a fix for the issue, described below, that prevents some students from completing testing. Apple does not disclose future release dates, but the 17.1 release is widely expected early next week. If your iPads are running iPadOS 17, remember to upgrade to 17.1 before test day.

In the meantime, students can test on laptops, desktops, or Chromebooks, or on iPads running iPadOS versions 16 or earlier. You may stagger testing throughout the day or month if necessary. 

We apologize for the inconvenience and remain committed to supporting you and your students. 

October 10, 2023:
iPad Alert

We’ve become aware of an issue affecting up to one third of iPads running iPadOS 17. The issue occurs in the second half of the exam and prevents some students from completing it. We’re working with Apple to address the issue as rapidly as possible.

If your iPads are running iPadOS 17, we recommend using other devices (staggering testing, if necessary) or delaying testing until later this month.

If you’re currently using iPadOS 16 or earlier, please do not upgrade before testing. This issue impacts only iPads running iPadOS 17.

We deeply apologize for the inconvenience.