Bluebook Alerts for Professionals

Due to a global issue with Amazon Web Services (AWS), Bluebook, Test Day Toolkit, and other College Board products were experiencing intermittent outages. Service has been restored.

We know you worked hard to prepare for the test, and we apologize for this stressful situation.

We’ve resolved the issue. We have identified the cause and are taking steps to prevent this problem in the future.  

If your students were unable to test or were affected in another way, you can reschedule their test date.  

For students who entered the room code, submit a retest IR in Test Day Toolkit and follow instructions in the Coordinator Manual for preparing a retest administration.

We know that you and your students work hard to prepare for test day, and we apologize for the disruption. 

Bluebook has been experiencing an issue since approximately 8:30 a.m. ET. We’re investigating the matter and hope to resolve it soon. In the meantime, take the steps shared below and monitor this page for updates.

If students are testing successfully, allow them to continue.

If students are unable to start or continue testing, follow the instructions below:

• Wait as long as your school’s schedule allows while we try to resolve the situation.
• If you need to, reschedule or retest on a later day in the testing window. Call us if that’s not possible.
• Follow the dismissal instructions in your manual.
• Report a retest irregularity for students who entered the start code and a report-only irregularity for students who didn’t.