FAQ
How do I perform a device swap?
The Bluebook device swap feature syncs test data so students can continue testing on a new device. A device swap is a last resort and should only be used if the student:
- Entered the start code.
- Tried restarting Bluebook and the device.
- Has testing time left.
Important: If a device swap is attempted after a student’s testing time runs out, their answers could be lost. Students must submit their answers from the device they finished testing on.
To swap devices, the student should take these steps:
If the original device is offline, try reconnecting to the internet. This will minimize the risk of losing answers.
Exit Bluebook and shut down the original testing device.
Open Bluebook on the new device, sign in, and click Resume Testing on their homepage.
Ask their proctor to approve the swap.
Click Resume Testing Now on the new device. They should be returned to the question they last viewed.
To approve a device swap, proctors click the student’s name on the Test Day Toolkit monitoring dashboard and then click Let Student Continue Testing on the student’s profile page.